Tableau User Enablement

Continental Reifen

Our client is Continental Reifen Deutschland GmbH. The company employs around 199,000 people at over 545 locations in 61 countries and has become one of the largest automotive suppliers in the world. In the Research & Development department, which primarily deals with the analysis of tire and material tests, M2 introduced a new business intelligence tool in 2017.

Customer situation

  • No standard BI system
  • No standardized data model that enables a comprehensive view
  • Data collection still partly manual
  • Different standards in data collection and preparation
  • No comprehensive training and support model for all users

Procedure

  • Introduction of Tableau as a standard BI tool and establishment of a standardized data model
  • Rapid enablement of future Tableau users through M2 training and workshops, tailored to the special data environment in the Research & Development area
  • Extension of Tableau Server with the M2 Housekeeping Tool and other customer-specific solutions
  • Support from M2 consultants (1:1 sessions, weekly Q&A) to relieve the IT department during the implementation of the project

Project result

  • After a short time, Tableau is the central analysis and reporting tool for hundreds of end users from different areas of the company
  • Automated and standardized data collection, analysis and visualization (e.g. reduction from 60 reports to a single dashboard)
  • Possibility of rapid ad-hoc data queries for faster, data-based decisions without detours
  • Ongoing, specialized all-round service

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