Tableau Server Managed Services on STACKIT — M2.

Tableau Server on STACKIT. Operated by the specialists.

Sovereign infrastructure is the foundation. What makes the difference is operations: availability, performance, security, upgrades and a service desk that knows what production really demands. M2 runs Tableau Server on STACKIT for you — from architecture and setup to monitoring, patching and continuous optimization.

15+
years of Tableau Server operations as our core business
17,000+
users in a single managed environment
#1
Germany’s first Tableau partner · DACH Partner of the Year
Why this combination

Three partners.
One end-to-end service.

Sovereign infrastructure, a leading analytics platform and specialized operations — three capabilities that work hand in hand. No patchwork, no handovers, one seamless managed service.

Infrastructure
Sovereign cloud made in Germany
  • BSI C5 Type 2, ISO 27001
  • Not subject to the US CLOUD Act / FISA
  • Compute, storage, managed databases
Platform
Agentic Visual Analytics
  • Rated a leader by Gartner, Forrester and BARC
  • Native connectivity to all your data
  • From mid-market to DAX companies & the public sector
Managed Service
Architecture · Setup · Operations · Optimization
  • Germany’s first Tableau partner
  • Premier in Reseller, Services and Technology
  • 15+ years of Tableau Server operations

Operations go unnoticed — until they fail.

Strategy slides are of little use when a dashboard stalls at quarter-end. Tableau customers need something different from what most providers offer.

What is often offered
What day-to-day operations demand
BI roadmap workshop
Availability — even under quarter-end load
Architecture study
Incident response that restores production
Migration as a one-off project
Performance tuning for slow dashboards
Licensing advice
Upgrades without downtime or rollbacks
Global delivery blends
Security patches within defined SLAs
Managed service as an add-on
A single point of contact who knows the system
Our service commitment

A complete range of services —
from architecture to operations.

M2 brings the critical building blocks together in a single managed service offering: an operational setup with IaC, runbooks, monitoring, a service desk and clearly defined responsibilities.

01.
Architecture & Setup
HA clusters across availability zones, cold/hot standby, arc42 documentation, IdM / SSO, sizing & load testing, penetration tests by certified third parties.
02.
Cloud & Infrastructure
Terraform IaC (~6,000 LoC per deployment), CI / CD pipelines, blue/green deployments with zero downtime, FinOps & capacity planning.
03.
Tableau Server Operations
Installation, configuration, major upgrades, rolling OS patching without downtime, backup & restore, repository maintenance, extract refresh scheduling.
04.
Security & Compliance
Firewalls, WAF against DDoS & scraping, encryption at rest / in transit, secret manager, key rotation, optional HSM integration. CWE/CVSS/CVE patch assessment.
05.
Monitoring & Service Desk
24/7 monitoring at infrastructure and application level, automated alerting, ITIL-compliant service desk. Dedicated tenant per customer, three channels.
06.
Continuous Optimization
Monthly change advisory board, service KPI reporting, performance & caching tuning, user governance, upgrade roadmaps.
Three service models

Aligned with the maturity of your team.

From full operational responsibility to targeted specialist support. You decide where we come in.

Assisted Service
M2 operates in your STACKIT cloud

M2 operates all components in your cloud environment, based on a clear responsibility matrix: M2 owns infrastructure and application, you own content and data sources.

  • Defined shared responsibility matrix
  • Monitoring & incident management
  • Monthly change advisory board
  • Patch assessment (CWE / CVSS / CVE)
  • Optional source code subscription
For customers with their own team who want to add specialized Tableau expertise.
Support Service
You operate, M2 supports

You run Tableau Server yourself. M2 provides specialist expertise exactly where you need it — expert sessions, reviews and upgrade support.

  • Terraform source code subscription
  • On-demand support & expert sessions
  • Upgrade support as required
  • Architecture reviews & consulting
  • Deployment server for self-managed operations
For mature ops teams that want to bring in Tableau expertise on demand.
Tableau expertise that matters

Proven in
enterprise environments.

These organizations are long-standing Tableau customers of M2. We operate and support their Tableau Server — on AWS, Azure, STACKIT, T Cloud Public, on-premises and in other cloud environments. What they have in common: they rely on M2 as their Tableau partner for operations, migration and support in demanding, regulated IT landscapes.
IT.NRW
Public sector · State IT service provider, NRW

Machine learning solution for detecting anomalies in server utilization, with Tableau-based visualization of operational KPIs for the state agency.

Tableau · Public sector · multi-year engagement
Leading tire manufacturer
Automotive · Global · 3,000+ users

Highly available Tableau Server ecosystem for 3,000+ users worldwide. HA cluster, security hardening, migration to AWS, governance automation.

Long-term partnership · AWS migration · HA operations
Berlin Senate Chancellery
Public sector · dashboard.berlin

Public Tableau platform of the Berlin state government. Built with Terraform and continuously operated as a managed service since 2022 under an EVB-IT framework agreement.

4+ years in operation · publicly accessible
Reference deep dive
Deutsche Bahn AG · 10+ years · 50+ projects

Group-wide Tableau & Alteryx platform spanning long-distance services, InfraGO, fleet & procurement (including managed service).

Read the Deutsche Bahn customer story →
Why M2.

Five reasons.
Backed by 15 years of experience.

Why M2 is the right operator for Tableau Server on STACKIT.

01
Specialist, not generalist

Tableau Server managed services have been our core business since 2010. No Tableau team rotating between ten other technologies. The same team that runs the service knows the product and its roadmap in detail.

02
One lifecycle, one point of accountability

Architecture, setup, operations and optimization from a single source. No handovers between consulting and delivery units, no change of staff between project phases. The same ops lead stays with you for years.

03
Engineering, not slideware

We come with Terraform modules, HA runbooks and a fully operational service desk (portal, email, hotline, knowledge base) — not with PowerPoint decks. The goal of our collaboration is production-grade Tableau operations on STACKIT, not just an assessment report.

04
Priced for specialization, not overhead

No global delivery rate blends, no partner overhead allocations. Realistic rates for Tableau experts. Measurably more cost-effective than generalist firms for the same scope of service.

05
Proven at the largest scale — public, regulated, global

Tableau Server for the ECB — highly available and accessible via the public internet. For Siemens, we built environments that have been operating worldwide for years. For Delivery Hero, we run a platform with 17K+ users. For the Berlin Senate Chancellery, we operate dashboard.berlin. Our track record spans years, not months.

Not a concept — a productized asset
The M2 Service Desk
Portal
Self-service web portal. Tickets, status, knowledge base.
Email
Personalized for each customer. Automatic ticketing, status updates.
Hotline
Direct line to our agents. No phone menu.
SLAService hoursFirst responseMTTR
Gold24×715 min3h / 6h
Silver9×560 min3h / next business day
Bronze9×51 business dayBest Effort
How we get started

From first conversation to production-ready
Tableau operations on STACKIT.

M2 brings together architecture, operational expertise, runbooks, monitoring and a service desk. Together, we define the target state, responsibilities and operating model — with the aim of running Tableau productively and sovereignly on STACKIT.

01
Define target state & scope
We assess your Tableau Server environment, user groups, load profile and SLA needs, as well as your security and sovereignty requirements. The result is a clear target state for operations on STACKIT.
02
Specify the operating model
We define the right service model, responsibilities and operational architecture: monitoring, service desk, patch processes, upgrade strategy and governance.
03
Prepare for production
On this basis, we prepare a concrete proposal including an implementation plan. The goal is not a demo system, but production-grade Tableau operations on STACKIT — run by M2 as a managed service.